Role: Facilities Manager  

Location: Salford Quays  (Travel across Greater Manchester)

Job Type: Full-time, Permanent

Salary: £45,000  

Hours of work: Monday-Friday 9am-5pm

Reed are currently working with a leading commercial property management company who are looking to recruit a Facilities Manager to join their team due to continued growth. The role will be based out of their flagship offices in Salford Quays but you will be required to travel to other sites across Greater Manchester.

Job Purpose

To lead the operational delivery of facilities and compliance services across the portfolio. This role is accountable for ensuring all client properties remain fully compliant, well-maintained, and supported by high-performing staff and contractors. The Facilities Manager drives continuous improvement, supports company growth, and ensures exceptional client and tenant communication.

Key Responsibilities

• Ensure all client properties remain fully compliant with statutory, regulatory and contractual obligations.
• Oversee maintenance, planned works and reactive tasks, ensuring timely communication with clients and tenants.
• Manage & monitor contractor performance day-to-day on site and ensure high-quality delivery. Inclusive of RAMs review and permit issuing.
• Support and develop the facilities team to meet company and client objectives.
• Ensure staff workloads are managed effectively and provide holiday/sickness cover planning for all managed sites.
• Run weekly and monthly team meetings, reviewing progress, priorities and resource requirements.
• Conduct site audits of client sites and feed back any issue to the client inclusive of compliance, risk and fabric condition reporting
• Provide clear tenant reporting, ensuring transparency on maintenance, compliance and operational activity.
• Act as point of escalation for all FM team including site based team members
• Identify areas for operational improvements and lead implementation.
• Produce monthly reports for the Head of Facilities Management summarising team performance, completed works, outstanding tasks and project updates.

Requirements:

• Minimum 5 years’ experience in a Facilities Management role within office/commercial property environments (essential).
• Strong understanding of hard and soft FM services
• Experience using CAFM systems
• Experience overseeing PPM programmes
• Proficient in MS Word, Excel, Outlook and PowerPoint
• IOSH (required) / NEBOSH (desirable) qualification
• Knowledge of risk assessments and method statements (RAMS)
• Strong communication and stakeholder management skills
• Ability to handle complaints and escalations professionally
• Experience supporting mobilisation of new properties/contracts
• Willingness to travel regularly between sites as part of day-to-day responsibilities
• Must have access to a vehicle and hold a full UK driving licence
• Flexible approach to supporting the wider team, including providing cover across sites during periods of holiday or absence
• Flexibility to work occasional overtime where required to meet operational and client demands