Insurance Consultant (Personal Lines)

Location: Poole, Dorset

Hours: Monday - Friday 8:30am - 5pm + 1 in 3 Saturdays 9am - 12pm

Salary: £25,000 - £28,000 per annum

The Opportunity

Are you a natural communicator who loves building relationships? Do you want to kickstart a career in a global organisation that prioritises your professional growth?

We are delighted to be recruiting for an Insurance Consultant to join a highly successful, independent insurance broker at their Parkstone office. This is not just a "job" it is a career path. Our client is committed to providing you with the tools, training, and qualifications to progress professionally.

The Role - Specialist Insurance Consultant

Working within the Personal Lines Insurance team, you will be the voice of the company, providing supportive and clear assistance to a large client base. This is a fast-paced role where no two days are the same.

Key Responsibilities:

* Customer Engagement - Handling approximately 40 inbound calls per day, building rapport and understanding specific client requirements.

* Problem Solving - Crafting tailor-made solutions for clients rather than using a "one size fits all" approach.

* Policy Management - Making adjustments to policies, updating records, and issuing essential insurance documents.

* Financial Support - Taking payments, assisting with claims queries, and contacting customers regarding payment defaults.

* Team Collaboration - Supporting the wider home/motor team with essential administration and high-level customer service.

About You

You don't need a background in insurance to be successful here. Our client is looking for ambition and personality.

* Communication is Key - You genuinely enjoy talking to people and possess excellent listening skills.

* Problem Solver - You are analytical and enjoy finding creative solutions for unique client needs.

* Ambitious - You have a desire to succeed and are looking for a company that promotes from within.

* Detail Oriented - You can manage administrative tasks with accuracy while maintaining a friendly tone.

The Rewards

Our client operates under a "People First" culture, offering a comprehensive benefits package designed to support your health, wealth, and lifestyle:

* Professional Development - Full on-the-job training and your CII Qualification fully paid for.

* Holiday - 22 days (plus bank holidays), increasing with your length of service.

* Financial Security - Contributory pension scheme, Life Assurance (up to 4x salary), and Income Protection.

* Health & Wellbeing - Access to a Healthcare Cashplan, Employee Assistance Programme, and discounted gym memberships.

* Lifestyle Perks - Salary sacrifice schemes (Cycle to Work, Car Leasing, Tech purchase) and hundreds of high-street retailer discounts.

* Exclusive Discounts - Commission-free insurance products including home, motor, and travel insurance