Are you an organised, proactive administrator with experience in Facilities Management? We're working with a leading FM business in their search for a Helpdesk Administrator to join their team based in Paisley.

This is a full-time, permanent opportunity offering a great working environment, clear processes, and the chance to be part of a growing business.

Key Responsibilities:

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Manage the helpdesk inbox and handle inbound calls from clients and engineers

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Log and schedule reactive and planned maintenance jobs

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Assign and track work orders, ensuring SLA compliance

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Liaise with engineers and subcontractors to ensure timely job completion

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Update CAFM systems and maintain accurate records

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Provide administrative support to the wider operations team

What We're Looking For:

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Previous experience in a similar helpdesk or administrative role (FM experience preferred)

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Excellent communication and organisation skills

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Comfortable working in a fast-paced environment with strong attention to detail

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Confident using MS Office and CAFM systems

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A proactive team player with a professional approach

What's on Offer:

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£26,500 annual salary

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40 hours per week, Monday to Friday

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Permanent role with a stable and supportive FM company

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Opportunities to develop within the business

Apply now to join a reputable FM team and play a key role in delivering excellent service to clients across the region