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Date Added: Tue 17/01/2023

Customer Support Advisor

Bargate, DE56, UK
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Company: TALK STAFF GROUP LIMITED

Job Type: Permanent, FullTime

Salary: £23000/annum

New Year, new Career?

Our reputable client based in Belper are looking for customer support advisors to join their fantastic team. Full initial and ongoing training and development provided but you must be a good listener and have the natural desire to provide an excellent level of service to your customers.

To be considered for the role, you'll require the following essentials:

Natural desire to provide excellent customer service
Excellent problem solver
Good communication skills
Excellent telephone manner
IT Literate and the ability to learn new systems
The ideal candidate will have proven customer service experience in either a face to face or telephone-based capacity although candidates looking for a career change may also be considered. Having a calm and reassuring manner is a must, as is the ability to ensure customer satisfaction.

Within this position, you'll also be:

Delivering a professional customer experience via telephone and email
Ensuring all calls are answered and dealt with promptly and efficiently
Coordinating provisions across the business for customers
Providing support to customers as needed
Booking appointments
Updating the inhouse system with all customer interactions
Salary & Working Hours

Salary is £23,000 per annum, plus bonus

Working hours are 39.5 hours per week on a rota, various Monday - Friday and some weekend shifts

Amazing benefits including industry leading pension contributions, 25 days holiday plus banks, free on-site parking, subsidised private health care, extensive training, international development opportunities and lots more!

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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.

See our website for more details and jobs available -

(phone number removed)
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