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Date Added: Sun 13/09/2020

Infrastructure Engineer

Leeds, UK
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Job Type: Permanent

Salary: 30000.00 - 40000.00 Annual

Infrastructure Engineer - £30,000 - £40,000 - Leeds

A Microsoft based Technical Infrastructure Engineer is needed to join a well-established IT Tech business in Leeds that focus on support Enterprise clients, predominately around Virtualisation, Back-Up and Datacentre related solutions.

You will form part of an experienced team in the senior support and professional services sector.

The Role:
  • Approx 50/50 split across 2nd and 3rd line, in-depth support work and projects
  • Clients will all be Enterprise
  • You can be based a mix of from home, in the office and on local client sites
  • You will be dealing directly with Vendors and senior technical clients on a wide range of both projects and support work
Skills/Experience Required:
  • You should have experience up to 3rd line+ support for the past 4 years.
  • You should have some experience working on projects - ideally with external customers but internal projects for larger businesses will be considered.
  • You should have a broad technical skills set across Microsoft/Backup/Virtualisation
  • You must have experience with change processes - ideally with experience being part of or dealing with Enterprise size customers and therefore understand the change process
  • You must have excellent communications skills and ability to deal with customers on the phone and writing technical documentation
  • You should have experience dealing with Vendors on the phone.
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