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DATE ADDED: Wed 19/09/2018

E-Commerce Customer Service Specialist

Itasca, USA
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COMPANY: CROWN SERVICES, INC. - CHICAGO - WEST

Job Description

Furniture Distribution Company in search of a Customer Service Specialist:

* Resolve and handle all customer concerns and inquiries via email, phone or client portal
* Respond to any issues that arise for customers at a timely manner
* Maintain records of interactions with customers in an orderly fashion
* Communicate internally with the team in regards to status of issues
* Finding solutions on how to improve products packaging to avoid future damages
* Escalate unresolved issues to the appropriate program manager or supervisor
* Follow up with customer to ensure they're query was solved
* Attend all customer care meetings
Pay rate $13.00 - $16.00 Position is Temporary to Permanent
Hours from 8:30 am to 5:00 pm (Monday thru Friday)

Company Description
At Crown Services our commitment to excellence is one of our most valuable assets. By being committed to a first class experience and the highest quality candidates, we ensure our clients with top talent and our candidates with top career opportunities.

We are a privately held, full-service specialty staffing firm headquartered in Columbus, Ohio. Currently, we operate in 12 Midwestern States with over 42 offices from which to choose. Since 1968, when our company was founded, we have been guided by a set of strong values and principles.

The Values & Principles That Guide Us:
* Results Driven: We measure our success by the value we deliver for our clients and candidates.
* Disciplined: Each and everyone of us are accountable to the highest standards of excellence.
* Collaborative: We work with our colleagues and clients toward shared goals and mutual rewards in an environment of respect.
* Candid: We interact with our clients, candidates and each other in an open and straightforward fashion.
* Competitive: We compete aggressively and win ethically.

Please, explore our site and explore the many benefits Crown Services Inc offers clients and applicants alike. If you have a question and need professional answers, please call or email your nearest Crown Services office.

Welcome to professional staffing. Welcome to Crown Services!


Role: E-Commerce Customer Service Specialist
Job Type:
Location: Itasca,

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