Gas Supervisor

Salary: £44,571.10 per annum on call payments

Manchester, Greater Manchester

Contract Type: Permanent

Hours: 39 hours per week (+ on call Escalation as part of a rota)

Closing date: 18/09/25

Interview date: w/c 22nd September 2025

Interview location: Soapworks, Salford Quays, Manchester

Our organisation is all about people – the people who live in our homes, the people in the communities we serve and the people we work with.

So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture which supports people to do this.

As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.

As our Gas Supervisor you’ll harness effective working relationships within the operational team and wider business to provide a professional gas service that delivers an excellent customer experience, driving first time fix to all gas repairs, whilst ensuring value for money.

In this role, you will be responsible for

• Adhering to all relevant regulations and organisational policies and procedures.
• Carrying out Work In Progress, H&S and post inspection audits within the gas team
• People supervision including van checks, 1:1’s, absence management, providing support and guidance as required
• Carry out periodic inspections of recent electronic Landlords Gas Safety Records.
• Visit sites and carry out appropriate investigations following complaints or damage reports and undertake investigations to repeated failing appliances.
• Mentor and monitor all new starters
• We need people who
• Hold a Certificate of Competence (BSEN17024) – CCN1, CENWAT, CKR1, HTR1, CPA1 NVQ Level 3 Gas Utilisation (or equivalent)
• Can undertake gas and heating repairs in customers homes and annual gas safety checks of domestic dwellings
• Are experienced in dealing with customer complaints and complex gas repairs
• Are personable, approachable and are able to motivate, engage and upskill team members
• Hold or are willing to work towards obtaining commercial ACS

Please note due to the role you will be expected to take part in an out of hours management escalation rota. The appointed candidate will undergo a Basic DBS check and a full valid driving licence is required for the position.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

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