Credit Controller
Location: Poole
Salary: £30,000 DOE
Hours: Monday-Friday, 9:30am-5:30pm

Are you an experienced Credit Controller who thrives in a collaborative, fast-paced environment?
We're delighted to be partnering with a growing lifestyle and fashion brand based in Poole. As the brand continues to expand both in the UK and internationally, they're now looking for a proactive and experienced Credit Controller to join their friendly finance team.

Why You'll Love This Role:
This is a key position within the business, responsible for maintaining a healthy cash flow, developing internal KPIs, and helping shape the company's Credit Policy alongside senior leadership. You'll play an integral role in building long-term customer relationships, solving problems, and ensuring the accounts receivable function runs smoothly.

What You'll Be Doing:

Chasing outstanding debts and maintaining strong, professional relationships with customers

Developing KPIs for credit control and reporting performance to management

Collaborating with the Financial Controller and Finance Director to develop and uphold the Credit Policy

Reconciling accounts and resolving outstanding issues

Liaising with customer service to resolve account queries

Ensuring prompt communication and timely resolution of concerns

Keeping the Debtors Ledger up to date through regular bank reconciliation

What We're Looking For:

Several years' experience in end-to-end credit control

Strong relationship-building and problem-solving skills

Experience in a consumer-facing environment (retail sector experience is a bonus)

A proactive, hands-on approach and excellent attention to detail

What's on Offer:

£30,000 salary (depending on experience)

22 days holiday (rising to 25 with service) plus bank holidays

£1,000 annual clothing allowance

Early finishes on summer Fridays

Regular team social events - including paddleboarding, BBQs, and team birthday lunches

A supportive, relaxed team culture based near the Dorset coast

Ready to take the next step in your finance career with a brand that values lifestyle, balance, and growth?

INDCP