SC Cleared ITIL Service Transition Manager

Location: Corsham - Onsite 2-3 days per week.

Duration: 6 months +

Rate: £575 - £625 per day (inside IR35)

Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week.

Key responsibilities:

* Planning and coordination: Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams.

* Change management: Manage the lifecycle of all changes to IT services, ensuring they are implemented with minimum disruption.

* Operational readiness: Ensure that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation.

* Process implementation: Define and implement the processes for service transition, release, and operational acceptance.

* Risk and performance evaluation: Evaluate the performance and risks associated with new services before their release into the production environment.

* Stakeholder management: Act as a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations.

Essential Skills and Experience:

* ITIL 3/ ITIL 4 Qualified

* Experience of delivering Government projects

* Tailoring the process to the specific project