Join Our Team as a Customer Service Executive!

Are you passionate about customer service? Do you enjoy working in a dynamic environment where you can make a difference? If so, we have the perfect opportunity for you!

Position: Customer Service Executive
Location: Onsite - Breckland Site, IP25 6JB
Contract Type: Temporary
Start Date: ASAP
Contract Length: 4 months
Working Pattern: Full Time (Mon - Fri: 9am - 5:30pm)
Pay: £12 per hour

About Our Client:

Serco's Environmental Services provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Norfolk. Serco are seeking a Customer Service Executive to join their dedicated customer service team who will aim to provide the very best levels of customer service.

Main Responsibilities

Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn.
Taking payments and raising worksheets.
Monitor emails daily and complete admin tasks as a team
You will confidently follow established procedures and processes, working well independently as well as a team playerThe Ideal Candidate Will Have

Prior experience within a customer service environment
Strong communication skills
Attention to detail
Great active listening skills
A patient and empathetic attitude
Strong time management and organisational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy
Maintain good customer relations.
Meet personal targets and work towards team targetsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser