Job Specification

Job Title: Credit Controller
Department: Finance
Reports to: Finance Controller
Employment Type: 12-month fixed term contract

Salary: £28k - £30k

Hours: 8 am - 4 pm, Monday to Friday with half hour lunch break, onsite with some scope for WFH after probation

Holidays: 25 days plus Bank Holidays

My client is a long-established supplier of medical equipment, calibration, consumables and support for the Hearing Healthcare Industry.

About the Role

They are looking for an experienced and proactive Credit Controller to join their Finance team. This role plays a key part in managing customer accounts, ensuring timely cash collection, and maintaining strong relationships with customers while minimising credit risk.

If you are organised, confident communicating with customers, and enjoy working in a fast‑paced finance environment, we'd love to hear from you.

Key Responsibilities

Credit Control & Collections

* Monitor customer accounts to ensure payments are received in line with agreed terms

* Actively chase overdue invoices via phone, email, and written correspondence

* Resolve payment queries efficiently and escalate disputes where necessary

* Produce and review aged debtor reports

Customer & Internal Liaison

* Build and maintain strong working relationships with customers

* Liaise with sales, customer service, and finance teams to resolve account issues

* Negotiate payment plans where required, in line with company policy

Credit Risk Management

* Set up new customer accounts, including credit checks and risk assessment

* Review and recommend credit limits and terms

* Identify high‑risk accounts and take proactive action to minimise exposure

Reporting & Administration

* Maintain accurate customer records within the finance system

* Prepare regular reports on debtor balances, cash collection, and overdue accounts

* Support month‑end processes and audit requirements

* Ensure compliance with internal controls and procedures

Skills & Competencies

Essential

· Proven experience in a credit control or accounts receivable role

· Strong communication and negotiation skills

· High level of accuracy and attention to detail

· Ability to manage workload and prioritise effectively

· Confident using accounting/finance systems and Microsoft Excel

Personal Attributes

* Professional and confident manner

* Resilient and persistent, with a calm approach under pressure

* Strong problem‑solving mindset

* Team‑oriented with the ability to work independently

Benefits:

* Canteen

* Company pension

* Employee discount

* Free parking

* On-site parking

Application question(s):

* Do you have proven experience in a credit control or accounts receivable role?

* Do you have strong communication and negotiation skills?

* Are you confident in using accounting/finance systems and Microsoft Excel ?

* Do you have a high level of accuracy and attention to detail?

* Are you resilient, persistent with a calm approach when under pressure?