Senior Business Systems Analyst

£60,000–£70,000 | Cambridge (Hybrid)

REED Technology are supporting a rapidly scaling global SaaS organisation in Cambridge who are seeking an experienced Senior Business Systems Analyst. This pivotal role focuses on optimising and scaling core business systems across Finance, Sales, Marketing, Customer Success and Operations.

The position is ideal for a Salesforce-focused systems professional who enjoys cross-functional collaboration, tackling complex operational challenges, and delivering scalable, future-proof systems solutions.

The Role

You will partner with senior business leaders to translate operational and financial requirements into effective systems solutions, ensuring platforms such as Salesforce and supporting business systems evolve in line with organisational growth.

Key Responsibilities:

• Lead stakeholder discovery sessions and end-to-end process reviews
• Produce clear current-state and future-state documentation
• Identify opportunities for automation, efficiency and scalability

Salesforce Administration:

• Own day-to-day Salesforce configuration, automation (Flows), reporting and data management
• Manage permissions, data integrity and user support
• Deliver enhancements for Sales, Marketing, Finance and Customer Success teams

Business Systems & Integrations:

• Support optimisation of ERP, integration tools and collaboration platforms
• Contribute to the systems roadmap and assist with UAT, testing and release cycles

Data, Reporting & Financial Insight:

• Develop dashboards and analytics across business systems
• Support FP&A activities including budgeting, forecasting and KPI reporting
• Promote strong data governance and cross-system consistency

Team Support:

• Provide mentorship to a Junior Business Systems Administrator
• Support workload prioritisation and ensure quality delivery

Skills & Experience

• Strong background as a Business Systems Analyst or Salesforce Administrator
• Hands-on Salesforce administration experience (Admin certification preferred)
• Experience supporting FP&A, budgeting cycles, SaaS metrics and forecasting
• Excellent analytical, problem-solving and stakeholder-management skills
• Ability to translate business requirements into scalable systems solutions

Desirable:

• Exposure to ERP platforms (e.g., NetSuite)
• Experience with Celigo or similar integration tools
• Familiarity with Power BI, Power Automate, Jira or Confluence
• Understanding of APIs and system integrations

Candidates must have the right to work in the UK (no visa sponsorship).

If you're a systems-focused professional with strong Salesforce expertise and financial systems exposure, this is a fantastic opportunity to take ownership of critical platforms within a growing SaaS business. Apply now to learn more.