Tenancy Specialist needed in Norwich

This is a temporary contract initially paying £20.08ph PAYE

The reference number is:                  PXC1 

The successful candidate will be responsible for reviewing all new ASB reports and will prioritise these according to the risk.  The Tenancy Specialist Triage Officer will provide expert advice to the contact centre on more complex cases, identify and correct errors and gather crucial information from complainants in addition to providing a responsive support service to regional teams. 

They will be providing contact centre colleagues with advice on how to correctly log and categorise ASB cases, considering thresholds for investigation.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to  quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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