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Group & Events Executive - London

London, UK
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Job Type: Permanent, FullTime

Salary: £33,000 per annum + Bonus

Group & Events Executive - London

The Groups & Events Executive is responsible to ensure guests are provided with the required services and assistance connected with their event experience to build long-term relationships and develop brand loyalty. This role incorporates both the selling of groups and events plus the subsequent planning, ensuring high levels of guests satisfaction is achieved throughout the entire journey.

Key elements of the Groups & Events Executive role include:

  • Handling enquiries and converting them into sales with a focus on bedrooms, quoting hotel information, rates and availability to clients
  • To exclusively look after each event contracted, ensuring each booking is handled efficiently throughout the process of detailing event requirements and creating event orders.
  • Conducting site inspections and meet with clients to discuss their requirements (this may include some evenings)
  • Ensuring that all details of a booking are accurately logged in Envision and comments are continuously updated
  • Responsible for ensuring that all relevant method of payment is agreed with the customer as part of the contracting process and in line with PCI legal requirements.

Just some of the benefits you will enjoy as a Groups & Events Executive:

  • 12 complimentary hotel nights per year of service across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Free meals in our colleague restaurant
  • Business attire laundered complimentary
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
  • And lots, lots more!

About Hyatt Regency London – The Churchill

Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.

Next Steps: Apply today for this Groups & Events Executive role and start your journey with Hyatt Hotels!

Apply Now