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DATE ADDED: Wed 17/10/2018

Senior Director Of Transportation Operations

Arcadia, USA


Job Description
Our client is one of the top global players in the furniture industry. They manufacture and distribute high quality furniture with a broad assortment of selection, designs and great value. They pride themselves on outstanding service and quality and emphasize these values with their workforce, resellers and end users. Our client is committed to being one of the best furniture companies in the industry and drive constant improvements through all phases of production and distribution. They focus heavily on customer satisfaction and emphasize superior craftsmanship and design. Our clients’ leadership team has a strong philosophy around quality service that starts with the manufacturing operation and continues to the end user. Their culture and philosophy are centered around maintaining the best in class approach for all phases of the process. Our client invests in the latest design tools and production equipment, logistics and supply chain system---and they invest in their people. Their team continually strives to advance, focusing on processes, statistics and leadership. They put an emphasis on employee IDEAs (Improving/Developing/Eliminating/Achieving) which save the company millions of dollars in operational costs, which are then passed onto customers.

Senior Director of Transportation Operations:
The Senior Director of Transportation Operations is responsible for overseeing the day-to-day operations including Dispatch, Planning, Routing and Carriers. This position is also responsible for the oversight of Key Process Measures (KPMs) for equipment (asset) utilization, asset maintenance, shop personnel, yard and shuttle personnel, fleet safety and compliance and rail departments. This position will provide strategic direction and support to fully service customers, establish and maintain KPMs and develop a productive work environment with clear and precise guidelines and standard operating procedures. Additionally, the Senior Director of Transportation Operations will provide wise and sound decisions for customer and employee enhancement, effectively establish objectives and performance standards regarding evaluations, strengths & weaknesses, attendance, conduct and technological skills and will drive change and encourage growth to achieve Company goals. This role reports directly to the SVP of Distribution Services and will be responsible for approximately 4-10 employees.

  • Partner with the executive and senior leadership throughout the organization to design and develop operational strategy that supports the organizational business needs and goals; drive the implementation of that strategy.
  • Identify and implement industry best practices to support organizational direction.
  • Provide strategic direction for and oversight of the day-to-day activities of equipment (asset) purchasing, asset maintenance, shop personnel, yard and shuttle personnel, fleet safety and compliance and rail departments, as well as dispatch, planning and routing; provide guidance and direction to ensure teams are meeting KPMs.
  • Oversee to ensure all employees in the department adhere to creating a safe and ergonomic workplace by following all corporate safety guidelines and protocol.
  • Monitor and oversee labor, materials and overhead expenses for all departments to identify trends and develop improvement plans to increase productivity, profitability, on time performance, and employee morale.
  • Oversee to ensure the maintenance of corporate disciplines, company policies and procedures to create a productive, organized, clean, and safe environment.
  • Collaborate with other departments both internally and externally to drive change and continuous improvement throughout the supply chain.
  • Serve as a mentor to employees by creating a work environment characterized by a free exchange of ideas, teaching and learning from each other.
  • Implement suggestions that improve or change processes in support of the company’s growth objectives.
  • Fully utilize the support of all departments to meet customer requirements.
  • Research, identify and present ideas/suggestions that support cost reductions while assuring quality & on time products that meet Customers’ needs.
  • Make employment decisions and/or recommendations on hiring, improvement plans, transfers, promotions, corrective actions, terminations, pay adjustments, etc.
  • Coordinate and manage the work of employees by directing members of the team to meet the area’s goals. Audit regularly to ensure standard operating procedures are being adhered to.
  • Manage employee performance and assist employees in making improvements to their performance through coaching, mentoring and administering performance reviews. Recommend, plan and/or implement employee training and skill development activities.
  • Audit, maintain and ensure employee time-keeping and absentee records are accurate.
  • Communicate company and departmental issues and goals and facilitate employee growth and development through weekly team meetings, regular individual employee meetings, coaching, training, and company-offered learning opportunities.
  • Manage resources to optimize equipment, facilities, employees, methods and materials.
  • Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
  • Support Corporate initiatives such as the IDEA Network, Achieve Global Training Program and all other Company sponsored programs.
  • Maintain reliable attendance.
  • Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
  • Complete other assignments and special projects as requested.
  • Bachelor’s Degree in Business, Transportation or related field or equivalent work experience required.
  • 12+ years of Transportation & Logistics experience required.
  • Advanced knowledge of Department of Transportation Regulations.
  • Strong knowledge of Fleet Maintenance Industry Standards.
  • Effective time management and organizational skills.
  • Effective coaching, guiding and development skills.
  • Demonstrate clear communication expectations.
  • Demonstrate confidence to face leadership challenges.
  • Effectively motivate employees to reach new levels.
  • Strength in setting goals professionally and personally.
  • Skilled at conflict resolution.
  • Strong attention to detail.
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills.
  • Handle multiple projects simultaneously within established time constraints.
  • Proficient Computer Skills, including experience with Microsoft Office Suite, Internet, AS400, Transportation Management Systems and Fleet Maintenance Systems.
  • Ability to perform under strong demands in a fast-paced environment.
  • Ability to remain calm in escalated situations.
  • Work independently as well as in a team environment.
  • Analytical and problem-solving skills.
  • Maintain confidentiality.
  • Working knowledge of Continuous Improvement Methodologies (CQI, Lean Six Sigma, etc.).
  • Handle multiple projects simultaneously within established time constraints.
  • Perform under strong demands in a fast-paced environment.
  • Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect.
  • Display empathy, understanding and patience with employees and external customers.
  • Respond professionally in situations with difficult employee/vendor/customer issues or inquiries.
  • Moderate Domestic Travel and Opportunity for International Travel.
  • Flexible and willing to work extended hours when necessary.
This position offers a Competitive Base Salary and Benefits. 


Role: Senior Director of Transportation Operations
Job Type:
Location: Arcadia,

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