This is Vinodh from Brainhunter.
Please find the below JD of an active open requirement. Please send me your updated resume with contact number Looking forward to work with you.
We are hiring for Desk Support Technician at Des Moines IA
Location: Des Moines IA
Role: Desk support Technician
Long term contract( Min 12 Months)
U.S. Citizenship: Yes (Required)
Pay rate: $23/hour on W2.(DOE)
Kindly go through the JD below carefully and apply.
Will perform all roles of a Help Desk and Desktop Support team member. The ideal candidate must have hands on troubleshooting experience to cover anything on the desktop. Will perform all roles of a level 2/3 Help Desk support technician and must have experience supporting complex systems and/or custom hardware/software
Candidate must be able to:
-Handle difficult situations with clients and turn them into a win for the Help Desk team
-work trouble tickets from ticketing system
-solve issues desk side visits and through remote desktop
-answer how to questions and resolve issues related to applications, printers, connectivity
-Image, setup and install new PC's
-maintain a positive outlook, be professional, and provide excellent customer service
Some work may be required outside of M-F (8am to 4:30pm), not to exceed a 40 hour work week
More than 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study
Experienced in PC (desktop/laptop/thin client) support - both desk side and remote
Experienced in PC operating system support - Windows 7/10 installation, patching, and troubleshooting
Desktop — Windows 7 to Windows 10 Migration
Ability to troubleshoot issues with Microsoft Office 2010/2013
Windows networking TCP/IP Configuration and troubleshooting
Ability to troubleshoot issues with Microsoft Internet Explorer and Google Chrome
Ability to install and troubleshoot issues with a variety of in-house developed and 3rd- party software
Troubleshoot network printers
Experienced in Windows networking TCP/IP configuration and troubleshooting
Ability to modify system registry (regedit)
Printers - troubleshoot network printer connectivity issues
Understand and comply with State of Iowa security requirements
Experienced in Google device (Chromebox/Chromebook) support
Experienced in support of the Google Office Suite of products
Experienced in Apple device (iPad, MacBook and iPhone) support
Thorough understanding of Microsoft Active Directory - client side
Ability to use industry standard remote tools - preference for SCCM
Experienced with hard drive encryption - encrypting, decrypting, and troubleshooting; preference for Bitlocker and McAfee
Industry certification (A+, Network+, MCP, etc.)
Call me for any clarifications at 201-275-0509.
Brainhunter Companies LLC (A Division of Quess Corp Ltd)
1140 Suite 201, Route 22
Bridgewater NJ 08807
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Ce message et tous les fichiers qu'il contient sont confidentiels, propriété de Brainhunter, privilégiés ou autrement protégés par la loi. Vues et opinions présentées dans ce courriel sont celles de l'auteur et ne reflètent pas nécessairement ceux de la société. L'information est uniquement destinée à l'individu ou l'entité, il est adressé. La société décline toute responsabilité pour tout dommage causé par un virus transmis par cet e-mail.
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Brainhunter has over 20 years of expertise as a high value-added Professional Staffing Services and Managed Services company. We provide end-to-end recruiting, staffing and technology solutions for clients within various industry verticals and Government Sectors that include a number of Fortune 500 companies. As part of theQuess Corp Limited Group of Companies, Brainhunter ranks among one of the largest Professional IT and Engineering staffing firms in North America. Quess is one of the fastest growing global staffing firms and is part of the international company, Fairfax Financial Holdings, held through its listed subsidiary, Thomas Cook.
Role: Job opportunity for Desk Support Technician at Des Moines IA
Location: Des Moines,
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