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Date Added: Tue 26/07/2022

Service Manager

Chelmsford, UK
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Company: EVOLVE SELECTION

Job Type: Permanent, FullTime

Are you an experienced Engineer in search of a new challenge in the Medical Device industry?

Our client is looking for a dynamic Service Engineer to manage the Service Department, service contract business (Preventative Maintenance), breakdowns and repair provision for all customers, covering all products and services supplied and installed by our client.

This is an excellent opportunity to join a leading international Medical Device organisation, based predominantly at head office in Essex, with travel in the field when required.

Ideal Requirement

* You will be an experienced Engineer, ideally in the Medical Device industry.

* Excellent management experience is required.

* Electrical Engineering qualification.

* Good understanding of business planning.

* Data analysis and reporting skills.

* Strong strategic skills with the ability to see the bigger picture.

* Knowledge of regulatory affairs and electrical safety requirements.

* Business development skills with the ability to identify new business opportunities and capture new service value.

* Departmental budgeting setting and management responsibilities.

Role Responsibilities

* Provide support and leadership to the Service team.

* Ensure there is prompt and efficient coverage for breakdown and service contracts.

* Deliver growth through excellent service delivery.

* Ensuring monthly delivered revenue targets are met (including growth expectations) by effectively managing the Service team.

* Meeting new business targets and key performance indicators.

* Regular reporting of all targets and KPIs to the Managing Director.

Role Specific Competencies

* Communication skills.

* Customer service skills.

* Planning and organising.

* Teamwork.

* Attention to detail.

* Problem-solving.

Recruitment Process
2/3 stage process.

Interested? Please click apply, or contact Claire Handley on (phone number removed) to discuss further!

Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors
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