ServiceNow Developer
📍 UK-Based | Hybrid | Full-Time
💼 Digital Customer Experience Team
💰 £60,000 - £70,000 + Private Healthcare + Pension + Unlimited Training Budget

Make a Real Impact with Tech That Transforms

We're hiring a ServiceNow Developer to help shape smarter, faster, and more human digital experiences. If you have 2+ years of hands-on development experience with the ServiceNow platform, this is your opportunity to work on meaningful transformation projects across industries - from IT and HR to customer service.

You'll be part of a high-performing team that puts users first, leverages cutting-edge tech like GenAI, and delivers solutions that actually make people's work lives better.

What You'll Do

Platform Engineering

Configure and extend ServiceNow across ITSM, HRSD, CSM, and onboarding

Build custom apps with JavaScript, Angular, and the Glide API

Apply GenAI, Now Assist, and Data Fabric to build intelligent, responsive solutions

UX-Focused Development

Create sleek, role-based interfaces using Next Experience UI, UI Builder, and Service Portal

Build dashboards and portals that empower users and simplify journeys

Seamless Integration

Connect ServiceNow to third-party systems (HR, CRM, eCommerce) via REST/SOAP APIs

Ensure consistent, clean data across the enterprise

Experience-Driven Workflows

Design self-service and onboarding flows that boost engagement and productivity

Use automation, analytics, and AI to enhance every touchpoint

Teamwork & Growth

Collaborate with architects, consultants, and business stakeholders

Contribute to workshops, documentation, and peer reviews

Share knowledge and keep learning - with unlimited training budget

What You Bring

Essentials

2+ years of experience building on the ServiceNow platform

Strong JavaScript, HTML, CSS, Flow Designer, and Glide API skills

Familiar with ITSM, HRSD, CSM, onboarding workflows

Experience with REST/SOAP API integrations

Strong problem-solving skills and a collaborative mindset

Nice to Have

ServiceNow Certified Application Developer (CAD)

Implementation Specialist certs (HRSD or CSM)