Job Title: Technical After-Sales Coordinator

Location: Office-based
Type: Full-Time, Permanent
Salary: Circa £28,000.00, dependent on experience

We are recruiting on behalf of a well-established supplier of manufacturing machinery, operating across the UK and Ireland.

The Role:
This is an office-based position focused on providing after-sales service and support to customers. The role involves a variety of service-related tasks and will suit someone with a mechanical or electrical background, who is confident making decisions and working independently.

Key responsibilities include:

Providing after-sales service and support to manufacturing customers
Creating quotations and processing orders for spare parts and services
Coordinating the delivery and invoicing of parts and service work
Quoting for preventative maintenance and chargeable work
Handling service administration tasks as required
Over time, there is the opportunity to become more involved in the sales of new equipment and projects.

Key Skills & Experience Required:

Good to strong mechanical and electrical knowledge
Experience in a similar after-sales, technical support or service administration role
Ability to think clearly under pressure and solve problems effectively
Strong organisational and administrative skills
Able to work autonomously and manage changing priorities
Comfortable in a customer-facing environment
Desired Strengths:

Strong common sense, initiative, and a “can-do” attitude
Willingness to learn and progress within the company
Good multitasking skills and the ability to prioritise effectively
Team player who can also work confidently on their own
Open to learning existing company procedures, while contributing new ideas
Good communication and negotiation skills
Ability to provide solutions and ask for support when needed
Electrical knowledge
CAD/SolidWorks
If this sounds like your ideal opportunity then get in touch with Jordan at Select Recruitment for more information, or apply now