Driver / Valeter

Established in 1953, our client is London's oldest independent car rental company offering the widest selection of performance and luxury vehicles to hire in UK. Their reputation has been built by consistently offering their customers a personal service and quality cars, which are superbly presented. Whilst they have grown, certain qualities have remained constant: their total commitment to customer care and recognition that it is the small touches that make the big difference. Renting a Prestige car must be as close to ownership as possible. The entire experience must exceed customer expectation.

Position

Driver / Valeter

Location

Inverness Airport

This is an exciting fulltime permanent role, looking after retail customers, and becoming an integral member of the team.

Essential Responsibilities:

·Clean and Valet vehicles

·Always maintain highest level of Customer Service.

·Check vehicles thoroughly before delivery and on collection.

·Validate customers and manage Risk.

·Complete Rental Agreement in a legible manner making sure all essential information is captured,

·Clearly explain all charges to the customers, to include refuelling charges and excess liability.

·Carefully explain return policy to all customers

·Show customers around the vehicle and accurately fill in the VCR.

·Make sure all documents are signed in the correct place

Essential Requirements:

Full driving licence - Must have been held for at least 2 years.

• Must be aged 25 years and over.

• Willingness to work flexibly to meet business and customer needs promptly and effectively.

• Strong team player

• Ability to build good rapport with and give excellent service to customers