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Date Added: Fri 16/07/2021

Customer Service Advisor

Widnes, UK
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Company: APPLY GATEWAY

Job Type: Temporary

Salary: £9.6 / hourly

What's in it for me?

My client are a market leader in their industry and due to a huge period of expansion, they are now looking for several Customer Service Advisors to join their team on a temporary to permanent/permanent basis.

As a Customer Service Advisor you will answer queries from customers of the business via telephone, email and Social Media.

Perks of the role include;

• Sociable working hours of Monday - Friday 9am - 5.30pm
• Excellent rate of pay at £9.60 p/h (£20k salary)
• Permanent roles for the right candidates
• On-site parking


Day to Day Duties

As a Customer Service Advisor, your day to day duties will include;

• Provide high levels of customer service to both our retail partners and clients.
• Liaise with clients daily ensuring a timely resolution to queries or issues.
• Effectively deal with complaints or queries over email, telephone, and webchat.
• Input data accurately into the system database.
• General office administration tasks.
• You will be required to work as a team and to communicate between departments.
• Achieve both individual and team based KPI's.
• Troubleshoot and resolve customer enquiries ensuring they are receiving the correct and best possible outcome.

Essential Skills

To carry out the role of Customer Service Advisor, the following skills are essential;
• Previous office based Customer Service experience
• Excellent telephone manner
• High literacy skills
• Experience as a Customer Service Advisor in a similar role is preferable
Desirable Experience
• Available imminently

Apply today by clicking below or giving our team a call on

Phone:
01925 234 994

 

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