Head of Service Assets

To lead on the design, development and delivery of the Clients services for which the post-holder is responsible in accordance with all the relevant statutory frameworks, Client plans, policies and priorities and the overall outcomes and objectives of the Client.

To lead a service to deliver the functions in order that they achieve the relevant outcomes, leading on the management of change, facilitating innovation and continuous improvement within council governance.

To develop alternative service delivery model options on how services could be commissioned and delivered, aligning with key corporate outcomes and objectives. To ensure that services delivered by the department are based upon proper assessment of the needs and wishes of service users in line with the objectives of the Client.

To provide strategic advice to the Chief Officer, Strategic Leadership Team, the Client, Elected Members, officers, partners and communities. To act as a corporate adviser in all matters relating to the Design, catering, FM, Strategic Assets , digital inclusion of Housing Services and Housing onwards technology. This will support our intention to embrace modern and digital ways of working.

To Lead and take control of performance and finance for the Department. To lead and be responsible for the carbon agenda in terms of stock, services and practice where applicable. To contribute to the wider carbon team and its strategic priorities.

To lead on your service area on performance, innovation, design of services and innovative thinking. To foster and develop a culture of finding solutions and putting the customer first and to lead from the front on a staff culture of delivering on proactive, performance driven objectives whilst maintaining a mutually supportive and coaching and mentoring framework in which staff can thrive and reach their potential.

As a member of the Department Management Team (DMT) to plan, develop and build a co-ordinated, efficient and robust range of service functions across the department and the Client as a whole and to contribute to the strategic leadership of the department in line with the relevant outcomes and objectives.

To work collaboratively with other senior managers across the Client and with partner organisations to deliver effective and efficient services and to undertake other corporate responsibilities (e.g. collaboration with relevant partners, risk management, H&S, fraud reduction and emergency planning/ management)

To manage and champion delivery of the services and Client objectives both within and outside the organisation proactively seeking and enabling innovation and continuous improvement in the delivery of services outcomes. To work with groups and individuals within the communities which make up Wrexham to build their capacity and expertise in order for them to run services for themselves or to be actively involved in shaping and running those delivered by the Client and its partners.

Person Specification

Qualifications

• Degree / post graduate in a relevant field
• Chartered or specific area of qualification
• Membership of Professional Institution
• Management qualification or equivalent experience

National Standards/ Competencies /Professional Body

• Evidence of continuous professional development

Specialist Knowledge

• Experience of effectively managing change and of promoting innovation
• Understanding of leadership and employee management principles and practice
• Understanding of financial management
• Thorough understanding of local government services and functions and the major issues facing local government
• Experience of working with Elected Members and of dealing with politically sensitive issues
• Experience of effective public/stakeholder engagement and helping community groups to create their own organisations/solutions

Practical and Intellectual Skills

• Ability to communicate in Welsh
• Previous experience of people management
• Previous experience of budget and financial management
• Ability to prioritise and organise work
• Previous experience of task/project management
• Ability to manage sickness absence
• Innovative problem solving skills
• Ability to represent confidently the Client, the Department and the Section in meetings with Members, employees, outside bodies, partners and other contacts
• ICT literate, at ease with Word, Powerpoint, Excel and relevant databases and social media

Personal Attributes

• Trustworthy
• Respectful and gains respect
• Innovative thinker
• Flexible with regards to areas of responsibility, differing priorities and adaptable to change
• Integrity
• Strong commitmentto public services, the Clients responsibilities and overall customer service
• Excellent organisational skills
• Very high level skills of communication, both written and oral, with Councillors, Chief Officers, Heads of Service, Managers, other employees and external contacts at all levels
• Ability to work under own initiative as a well as a team player
• Personal leadership including motivating self and others
• Ability to work under pressure and have coping strategies to work in a fast paced environment
• Proven ability to meet deadlines and targets
• Demonstrates enthusiasm and drive

Personal Circumstances

• Ability to travel across the County Borough to carry out work (e.g. attend meetings / visit clients or work sites)
• Flexible working to suit service demands

Equality

• Knowledge of and commitment to Equality and Diversity
• Understanding of the importance of Welsh Language and Culture

Rate of Pay

PAYE: £35.87

Umbrella: £46.20

Location: Ruthin Road, Wrexham, Wrexham Principal Area, LL13 7TU, United Kingdom