Position: Operations Planner
Location: Exeter
Hours: Monday-Friday, 05:45-15:45
Salary: £28,500

About the Role

We're looking for a proactive and organised individual to join our clients' team in Exeter in a dual-capacity role. As Operations Planner, you'll support the day-to-day management of our transport logistics-overseeing driver schedules, fleet coordination, and ensuring seamless freight operations to and from local agents and airports. You'll also step in as a relief delivery driver when needed, transporting goods nationwide.

Key Responsibilities as an Operations Planner:

Your daily tasks will be varied and will include (but are not limited to):

Efficiently handling inbound phone calls, ensuring quick and professional responses

Supporting customer service by addressing client requirements

Manually planning drivers' routes, schedules and daily plans
Coordinating deliveries and identifying any potential service improvements

Assisting with vehicle loading/unloading and securing freight safely

Carrying out scheduled deliveries, maintaining journey logs, and monitoring vehicle performance

Performing minor vehicle maintenance and reporting faults

Building strong working relationships with team members and supporting leadership objectives

Adhering to company protocols, especially those aligned with BSI/ISO standards

Complying with all Health & Safety and Aviation Security regulations

What we're looking for:

To be successful in this role, you'll need:

Minimum 2 years' experience in transport or logistics operations

Have a good knowledge of the local area, including the ability to route drivers manually
A working knowledge of Level D Aviation Security and Hazardous Goods Awareness

Strong written and verbal communication skills

Confidence in reading instructions and completing routine paperwork

A valid driving licence, with no DD, CT, DD, IN10, TT endorsement codes

Benefits:

25 days of annual leave + public holidays

Pension Scheme

Life Assurance (Death in Service benefit)

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy