Recycling Advisor - Admin & Clerical

Contract: 36 Days

Recruiter: Aatom Recruitment

Aatom Recruitment is currently seeking an experienced Recycling Advisor - Admin & Clerical to work on behalf of a local authority.

About the role

• To increase participation in the Authority’s recycling service and reduce recycling contamination by engaging directly with residents and businesses.
• The role involves property surveys, door-to-door visits, advice and education campaigns to help residents reduce waste and recycle more effectively, with a particular focus on improving the quality of household recycling.

Key responsibilities include:

• Conduct surveys and assessments of residential properties to understand current recycling behaviours and identify barriers to participation.
• Engage directly with residents through door-to-door visits, community events and roadshows to promote food recycling, packaging recycling and general waste reduction.
• Provide tailored advice and practical information to residents about the correct use of recycling services.
• Monitor participation levels, capture feedback from residents, and help identify areas requiring further intervention or targeted campaigns.
• Assist in the distribution of leaflets and other materials to encourage correct recycling practices.
• Support communication campaigns and social media content by feeding in local insights and examples.
• Maintain accurate records of visits, surveys, engagement activities and resident feedback.
• Work closely with other teams (e.g. collections, communications, enforcement) to help address local recycling challenges.
• Undertake other duties, commensurate with the grade, as may reasonably be required.

About you

• Good general education (e.g. GCSEs or equivalent).
• Experience of working directly with the public, ideally through outreach, community engagement, sales or advisory work.
• Awareness of recycling, food waste and wider environmental issues (training can be provided).
• Relevant training in customer service, community engagement or sustainability
• Experience of recording and reporting data accurately (e.g. surveys, CRM systems, Excel).
• Confident communicator, able to engage with residents from a range of backgrounds in a polite and persuasive way.
• Good observational and problem-solving skills to identify local barriers to recycling.
• Able to work both independently and collaboratively as part of a team.
• Basic IT skills for recording survey results and producing reports.
• Enthusiastic and positive attitude to promoting environmental sustainability.
• Respectful, approachable and able to build trust quickly.
• Flexible and able work earlier or later shifts as and when required to support service needs.
• Adhere to NLWA’s values and meet the standard NLWA requirements for the post.
• Be physically able to walk long distances, use a trolley to transport materials and willingness to work outdoors in all weather