Service Advisor

📍 Swindon
💰 £30,000 - £38,000 OTE

The Role

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and well-established dealership in Swindon. This is a customer-facing role at the heart of the aftersales department, ensuring a smooth and professional service experience from start to finish.

Key Responsibilities

* Booking in vehicles for servicing, maintenance, and repair

* Liaising between customers and the workshop to provide updates

* Upselling additional work where required

* Preparing job cards and invoices accurately

* Delivering excellent customer service at all times

* Handling queries, concerns, and complaints professionally

Requirements

* Previous experience as a Service Advisor within the motor trade

* Strong communication and customer service skills

* Ability to upsell and maximise revenue opportunities

* Organised with good attention to detail

* Able to work in a fast-paced environment

* Full UK driving licence

What's on Offer

* £30,000 - £38,000 OTE

* Opportunity to join a stable, busy dealership

* Supportive team and management

* Ongoing training and development

* Career progression opportunities