Internal Sales Representative

Inspire Resourcing are currently recruiting an Internal Sales Rep on behalf of our client in Sutton in Ashfield.

Key responsibilities:

* Responding to B2B customer enquiries - via email, phone and website

* Providing timely product advice, samples, quotations and follow-ups as needed

* Preparing quotations and resolving pricing issues

* Updating CRM system

* Proactive customer contact to build and maintain relationships

* Grow sales profitably with existing accounts - up-selling & cross-selling

* Accountability for the profitability, product mix and growth of own customer portfolio

* Identifying new business opportunities (from market research or internally generated leads)

* Carrying out research

* Making contact with potential customers to pitch for new business, securing new deals

* Following up to ensure repeat business

Requirements:

* At least one years' office based sales experience

* (not essential) Knowledge of export processes (EUR1, COO and Incoterms)

* Great customer service skills - listening, negotiation, problem-solving, commercially astute

* Characteristics - driven, resilient, honest, friendly & approachable, supportive of colleagues

* Good attention to detail

* Able to prioritise effectively

* Knowledge of CRM ideally Sage (desirable not essential)

* Experience with industrial products/customers would be advantageous