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DATE ADDED: Sat 22/09/2018

Apartment Leasing Agent

Watervliet, USA


Job Description

Essential Functions:

  • Proactively manage sales, outreach, prospecting and lead generation with a primary focus of converting leads into sales. This includes interacting with neighborhood groups and community organizations.
  • Acknowledge, stand and greet all residents as well as prospective residents.
  • Perform a needs analysis for prospective residents and provide a professional, positive and engaging experience for prospects while touring the apartment homes and community.
  • Take resident complaints and identify proper protocol to resolve issues; elevate issues to management, if necessary.
  • Assist in the preparation of marketing material packets for business and community outreach. Review property website and social media accounts daily. Attend assigned community/resident events.
  • Regularly conduct, complete and update marketing surveys to include both telephone and physical shops of competitors.
  • Process apartment applications, move-in and lease renewals by accurately completing all related paper work.
  • Complete guest cards and traffic information as needed.
  • Create resident files by including all related paperwork and documentation; properly file in the appropriate location.
  • Enter, print and distribute work order requests to appropriate maintenance personnel.
  • Work with maintenance department to ensure apartment turnovers, moves-in, move-outs, and work order requests are completed to company/community standards.
  • Conduct walk through of available apartments prior to showing to ensure readiness for show.
  • Visit model, mini-model apartments and walk the tour path daily to ensure it is ready for shown to prospective residents by doing a light cleaning.
  • Assist new residents with the move-in process and prior to all move ins, ensure paperwork, keys and the apartment are completed and ready for the new resident.
  • Responsible for staying up to date on required training.



• Must have excellent written and verbal communication skills.

• Ability to quickly develop rapport with current and prospective residents.

• Must be a motivated self-starter with the ability to work well in a team setting.

• The ability to handle multiple tasks in a fast-paced environment.

• Ability to quickly adapt and change priorities while professionally managing interruptions.

• Must be organized and able to meet assigned deadlines.

• Excellent time management skills.

• Must pay strong attention to detail, accurately completing required paperwork.

• Proficiency in Microsoft Office products.

• Must pass background check.

Role: Apartment Leasing Agent
Job Type:
Location: Watervliet,

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