An outstanding new job opportunity has arisen for a dedicated Operations Manager - Specialist Services to assist in overseeing the operation and financial/business health of the care homes around East Anglia

You will support the Specialist Services operations team in providing leadership, support, mentorship and line management to the Registered Home Managers

**To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care**

As the Operations Manager your key responsibilities include:

• Oversee day-to-day operations across multiple care sites
• Ensure CQC compliance and inspection readiness
• Line-manage registered/service managers
• Monitor quality, incidents, and safeguarding
• Control budgets, staffing costs, and agency spend
• Standardise processes and policies across sites
• Handle escalated complaints and serious incidents
• Lead service improvements and turnarounds
• Liaise with commissioners, local authorities, families

The following skills and experience would be preferred and beneficial for the role:

• Background in multi-site care home or supported living operations management
• Strong knowledge of CQC compliance, safeguarding, health & safety, and regulatory standards
• Proven track record in financial oversight, budgets, occupancy and fee improvement
• Experience leading teams, coaching Registered/Service Managers, and improving service performance
• Demonstrable record of improving or maintaining 'Good' inspection outcomes
• Skilled in audits, quality assurance, reporting, and corrective action planning
• Hold a full UK driving licence

The successful Operations Manager will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role for 40 hours a week working from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

**Monthly Car Allowance**

• Comprehensive induction and training programme
• Career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme
• Loyalty Bonus
• Full DBS disclosure paid for
• Excellent performance related bonus
• 25 days annual leave plus bank holidays entitlement
• Company Pension Scheme
• Employee Wellness Health Assured Benefit Program
• Employee Benefits & Discount Scheme

Reference ID: 6478

To apply for this fantastic job role, please call on #removed# or send your CV