Company: LYNX EMPLOYMENT SERVICES LTD
Job Type: Permanent, FullTime
Salary: £15.84 per hour
Duration: 6 monthsHours: 37 hours per weekSalary: £30,559 - £36,124 Hourly PAYE Rate: £15.84
Main Purpose of the Role To investigate, assess, and process insurance claims (mainly Public Liability - Highways related) against the client. The role involves interacting with claimants, gathering evidence, negotiating settlements, and ensuring fraud prevention.
Key Responsibilities -
Administer and determine insurance claims, negotiating with all parties involved.
-
Calculate and process compensation or recovery as appropriate.
-
Investigate claims using council systems, colleagues, and external sources.
-
Clearly document reasoning and ensure legal and procedural compliance.
-
Identify and escalate potentially fraudulent claims.
-
Occasionally handle other claim types: Motor, Property, General Public Liability.
-
Undertake additional tasks to support the wider Insurance Team.
Essential Requirements -
Proven experience in insurance claims handling.
-
Knowledge of Highway Law and relevant insurance procedures.
-
Strong written and verbal communication and negotiation skills.
-
Proficiency in MS Office (Word, Excel, Outlook).
-
Sound judgment in complex, sensitive matters.
-
Ability to work independently, manage deadlines, and maintain accurate records.
Desirable