One of our Hospitality clients require an experienced and passionate Leader to oversee and manage all aspects of running their multi venue operation.

You will lead all day-to-day operations of a WET trade venue, driving exceptional guest experiences, tight control of commercial performance, and the development of a highly engaged, service led team.

Main Duties:

* Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality.

* Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales.

* Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance.

* Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments.

General Duties:

* Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns.

* Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment.

* Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages and premium serves).

* Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible.

* Be highly visible during peak trading to support, coach and solve issues in real time.

Operational Excellence, Safety & Compliance:

* Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing.

* Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene.

* Maintain full audit readiness across

* Bar cleanliness and organisation.

* Food safety.

* H&S and COSHH.

* Security, cash handling and stock holding.

* Brand standards.

* Lead venue opening/closing routines and complete daily operational checks.

* Escalate risks appropriately and own corrective actions.

Key Knowledge Requirements:

* Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment.

* Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing.

* Proven commercial acumen with experience delivering stock yield targets and improving financial performance.

* Experience working with multiskilled teams in fast paced, high-volume operations.

* Strong problem solver with the ability to stay calm and lead during pressured trading periods.

* Demonstratable experience of leading teams to success, this includes proficiency in:

* Delivering team training.

* Setting standards and role modelling this behavio