Role - Income Officer

Duration - 6 Months

Rate £22-27 per hour

* Responsible for managing rent accounts and reducing arrears through early intervention and consistent monitoring.

* Negotiate realistic repayment arrangements and conduct affordability assessments to support sustainable outcomes.

* Initiate and manage legal action where required, including notices, court referrals, and liaison with legal representatives.

* Work with internal teams and external agencies to support vulnerable residents and maximise household income.

* Maintain accurate records, meet performance targets, and ensure compliance with policies and procedures