Freightserve are looking to recruit a Warehouse Supervisor for a Freight Forwarder based in the Colnbrook, Berkshire area.

Job Description:-

Responsible for the day-to-day running of B2B and B2C fulfilment operation, managing the cross dock of cross border shipments including ETSF control. Ensures safe, compliant, timely processing of goods while leading a small team and driving high performance. This is a hands-on operational role.

Key Responsibilities

• Oversee picking, packing, labelling, and daily dispatch.
• Allocate work based on volumes and SLAs.
• Support inbound receiving, put-away, replenishment, and returns.
• Maintain workflow efficiency and escalate risks.

Road Freight

• Monitor UK–EU–UK freight activities in conjunction with Cross border team
• Ensure effective loading and offloading of various 3rd party suppliers in line with business requirements is met

ETSF Operations

• Ensure restricted access, security, and full audit readiness.
• Manage ETSF operations in line with HMRC regulations

Quality, Safety & Compliance

• Enforce QHSE standards, safe systems of work, and PPE rules.
• Conduct spot checks on accuracy, packaging, and SOP compliance.
• Report incidents/near misses and support corrective actions.
• Maintain 5S and site housekeeping.

Reporting

• Provide daily updates and track KPIs (accuracy, dispatch, dwell time, exceptions).

People Leadership

• Lead, coach, and develop the team.
• Conduct briefings, manage rotas, and deliver on-the-job training.
• Promote a culture of safety, compliance, and accountability.

Skills & Experience

• Experience in warehouse, fulfilment, and cross-border freight operations.
• Strong Warehouse Management System skills and good IT literacy (Excel, email).
• Leadership experience in a fast-paced environment.
• Ability to handle multiple tasks simultaneously
• MHE licences
• Understanding of QHSE principles

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.