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DATE ADDED: Thu 11/10/2018

IT Administrator

Watsonville, USA
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COMPANY: THE VPS COMPANIES, INC.

Job Description

Job Summary: Responsible for troubleshooting and repairing components and/or software problems on PCs in a timely and cost-efficient manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. Implements computer solutions that are cost-effective while maintaining an acceptable level of customer service.

 

Essential Functions:

  • Demonstrates awareness of customer needs and perform job duties to effectively meet those needs.
  • Analyzes computer-related situations and make decisions which deal with variables in a situation where standardization exists
  • Maintains and improves company IT infrastructure.
  • Performs needed upgrades on PC hardware and software programs
  • Sets up various computer equipment such as computer towers, monitors, run cables, etc
  • Communicates with customers, vendors, and company personnel in a positive and proactive manner
  • Demonstrates accurate and effective oral and written communication skills with customers, co-workers, and the community
  • Creates users on the network
  • Restores files to users off of backups
  • Perform other duties as assigned

 

Knowledge, Skills, and Experience:

  • Bachelor’s Degree in Computer Science or Information Technology preferred
  • 3+ years in an IT role or a combination of education and work experience
  • Experience in network administration preferred
  • Intermediate knowledge of troubleshooting end user issues
  • Basic knowledge of Microsoft Server or Cisco Server systems
  • Advanced customer service skills to quickly understand needs and resolve the core issue.
  • Works independently, prioritize workloads and proactively manage time
  • Interpersonal communication skills with the ability to interact with all levels of employees and customers

 

Analysis of Physical Demands:

  • Able to continually sit at a desk daily to perform routine duties that repeat the same physical activity
  • Able to perform computer workstation setups to include lifting, kneeling, and bending
  • Performs other duties as assigned

Company Description
The VPS Companies, Inc. subsidiaries are involved in frozen food marketing, distribution, brokering, purchasing, selling, warehousing, freezing, co-packing, assemble and transportation. Visit us at Innfoods.com.


Role: IT Administrator
Job Type:
Location: Watsonville,

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