We are currently looking for an experienced Operations Manager for my client based in Blackburn on a permanent basis.

As an Operations Manager, you'll play a pivotal role in overseeing financial and contractual aspects, ensuring the smooth operation of projects, business development & H&S. You'll work closely with clients to understand their needs, assist in negotiate agreements, and foster strong, long-term relationships that drive success.

Responsibilities

* You'll be advising and supporting the Sales & Marketing team on cost and value reporting, ensuring required changes are implemented to meet profit targets.

* Prepare, develop and implement commercial strategies for pre and post tender

* Ensure appropriate Leading, mentoring, and managing support teams.

* You'll be ensuring compliance and Client processes to minimise WIP (outstanding cash) and maintain targets within contract and business thresholds.

* Assisting in the preparation of Contract Budget Forecasts, including reviewing margin improvement plans to maximise profitability.

* Financial and commercial control including the production of profit and loss, cash flow, KPI, CVR and Cost to Complete statements.

* Conducting risk analyses to identify, manage, and mitigate contract risks.

* Determination of the scope of work and contractual obligations delivering the work. through the interpretation of contract documents.

* Accountable for contract compliance and performance.

* Prepare and implement contract management processes and procedures.

* Can coherently explain contract conditions that identify variations to contracts.

* Overseeing the procurement and management of subcontractors and suppliers to align with Business Director strategies, ensuring adherence to internal governance protocols.

* Manage relationships with vendors, service providers, landlord and building managers.

* Manage contract and price negotiations.

* Providing workstream level input into cash flow and aged debt reporting.

* Implementing new processes as directed by the Managing Director, while identifying and addressing risks in existing processes regarding compliance and suitability.

* Take control of internal and external audits, ensuring compliance with health & safety, statutory, and contractual obligations.

Requirements

* Effective communication, negotiation and Presentation skills.

* Knowledge of work activities undertaken - Administrative and Operational.

* An understanding of all relevant statutory, regulatory and company policies and guidelines.

* The ability and desire to identify opportunities for improvement, and influence change.

* Client focus.

* Relevant Hons Degree level qualification or equivalent.

* Proven experience in a Facilities/Commercial Manager role, ideally in an industrial or Manufacturing sector environment.

* Strong knowledge of hard and soft FM services, including statutory compliance and H&S regulations.

* IOSH/NEBOSH certification desirable.

* Excellent communication, leadership, and contractor management skills.

Permanent position available for the right candidate