Mortgage Advisor - Manchester City Centre

Full-Time | Hybrid Working | OTE £50,000+ | Basic Salary £27,000-£35,000 (Dependent on CeMAP Qualification)

Benefits Package

Up to 25 days' annual leave plus bank holidays
Your birthday off every year
Healthcare cash plan
Contributory pension scheme (matched up to 5%)
Cycle to work scheme
Life assurance
Long service awards
Modern city centre offices with step-free access
Hybrid working available after probation (minimum 3 days onsite per week)

The Opportunity

Time Recruitment is proud to represent a forward-thinking financial services organisation with a strong social purpose. This is a fantastic opportunity to join a team dedicated to redefining financial inclusion for UK homeowners through bespoke lending solutions.

If you are passionate about delivering exceptional customer service, thrive in a fast-paced environment, and are eager to make a genuine impact, this role is for you.

Key Responsibilities

Manage inbound leads across multiple channels
Deliver outstanding customer service by assessing customer needs and recommending tailored solutions
Ensure full compliance with regulatory and ethical standards (SMCR)
Adhere to internal policies and procedures
Meet and exceed service levels and performance targets
Operate in line with responsible lending and underwriting policies

What We're Looking For

Essential

Full or part CeMAP qualification (training packages available)
Minimum 12 months' experience in an advised sales role
Proven ability to meet objectives in a fast-paced environment
Availability to work onsite in Manchester at least 3 days per week

Desirable

Excellent customer service and communication skills
Strong decision-making abilities
Demonstrated success in meeting performance targets

Inclusive Culture

This employer is committed to equality, diversity and inclusion. All applicants are treated with fairness and respect, and hiring decisions are made solely on merit. Reasonable adjustments are available throughout the recruitment process; please do not hesitate to contact us if you require any support.

Ready to take the next step in your career as a Mortgage Advisor? Apply now through Time Recruitment and help shape the future of financial empowerment