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Date Added: Sat 10/07/2021

Administrator

Cirencester, UK
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Job Type: Permanent, FullTime

Salary: £9.50/hour

Due to the upcoming peak holiday season, our client is in the market for a customer service administrator ASAP.
This will be on an initial temporary basis until September. 
 
Our client is a leading provider of adventure activities within the South of the UK, specialising in adrenaline filled activities. You will be joining a friendly, small, close-knit team at their head office in the Cirencester area.
 
The role will be varied days and hours as the office is open seven days a week. You will be working on a rota basis and must be able to work weekends, especially in the peak season.

£9.50 per hour
There are three shift patterns:
 
8:30am - 4:30pm
9:00am-5:00pm
10:00am-6:00pm
 
As a Customer Service Administrator, you will be the point of call for customers, who will ring the office with queries and booking requests. Your role will involve the following responsibilities:

Answering the telephone and assisting with customer queries

Taking messages for the relevant department

Helping customers with booking enquiries 

Answering questions about the activities and FAQ's

The ideal candidate will:

Have previous customer service experience

Have good telephone manner

Have excellent written and verbal communication skills

Be able to work alone, as well as in a team when needed

Be a friendly, approachable person
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