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DATE ADDED: Fri 16/02/2018

Unified Communications Engineer (German/French/Dutch)

Prague, Spain
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COMPANY: BLU SELECTION

Would you like to take the next step in your IT support career ? Are you interested in joining a brand new hub in the exciting city of Prague ? Then this is your position : The Company Our client is an international award winning IT services provider with world-wide presence. For their new offices in Prague, Czech Republic, they are currently looking for a Unified Communications Engineer speaking German/French or Dutch. The Job You will provide professional second-line technical support to an external client. The main tasks include : - Identify and manage the root of incidents - Provide professional 2ndline support to clients - Solve technical issues within service agreement - Contribute with your knowledge to performance reviews and suggest improvements - Analyze the recurring incidents and solve them through problem management process The Profile The ideal candidate has gained already experience in unified communications support and would like to further develop it. - German/French/Dutch and English on a business level (spoken/written) - Experience in any of the following technologies : --> Cisco Call Manager --> Polycom --> Tandberg --> Alcatel --> Audiocodes --> Microsoft Lync/Skype for Business - Any IT certification will be considered as a plus - Dynamic and performance driven working attitude - Open minded and positive nature - Interested in further developing acquired IT skills The Offer - Competitive salary above the avera
Requirements: The ideal candidate has gained already experience in unified communications support and would like to further develop it. - German/French/Dutch and English on a business level (spoken/written) - Experience in any of the following technologies : --> Cisco Call Manager --> Polycom --> Tandberg --> Alcatel --> Audiocodes --> Microsoft Lync/Skype for Business - Any IT certification will be considered as a plus - Dynamic and performance driven working attitude - Open minded and positive nature - Interested in further developing acquired IT skills
Responsibilities: You will provide professional second-line technical support to an external client. The main tasks include : - Identify and manage the root of incidents - Provide professional 2ndline support to clients - Solve technical issues within service agreement - Contribute with your knowledge to performance reviews and suggest improvements - Analyze the recurring incidents and solve them through problem management process
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