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Date Added: Thu 02/09/2021

IT Desktop Support Engineer

Lincolnshire, UK
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Company: EDWARDS & PEARCE

Job Type: Permanent, FullTime

Salary: £22000 - £30000/annum

Title: IT Desktop Support Engineer

Salary £22,000 - £30,000

Location: Barton upon Humber

OVERVIEW

These are excellent opportunities for experienced IT Desktop Support Engineers to work for a family run organisation. Not only will you be using your IT experience you will be proving high levels of customer service support to your internal teams.
These are great opportunities, and the company offers good career prospects.
We are looking for 1st & 2nd Line Support to work in Barton and Scunthorpe once this office has opened.

THE ROLE:

1st & 2nd Line Support Desktop Engineers to join an expanding team
Providing a high level of internal customer service support
Trouble shooting printers, network connectivity problems, mobile devices, and laptops
You will be responsible for delivering 1st & 2nd Line Support either remotely or desk side whilst ensuring customer service and communication is delivered
These roles are based in Barton and will entail covering different sites when required which may involve overnight stay
Cover is needed over 7 days on a shift basis however this will change once the team is built up.

THE CANDIDATE:

Previous 1st or 2nd Line Support experience is essential for these roles
Good customer service and communication skills
Previous experience trouble shooting which will entail dealing with network issues, laptops, and mobile devices
Ability to work under pressure and to deadlines
You will have experience using office 365 and active directory
An analytical, trouble-shooting mindset is needed for these roles
A full driving licence is needed for the 2nd Line support as this will entail travelling between sites

THE BENEFITS

Free onsite parking
Free access to an onsite gym
Subsidised meals in two fantastic restaurants onsite

THE CONSULTANCY
*Edwards & Pearce is a professional recruitment consultancy with specialist divisions managed by experts in their own area of recruitment
*Established in 1998
*Employ approx 30 staff
*2 offices in Doncaster & Hull
*Edwards & Pearce operates according to a strict ethical code and aims to offer both candidates and clients the highest levels of professionalism and customer service.
*Edwards & Pearce has an enviable client base including plc's, blue chip organisations and SME's , global FMCG manufacturing, the public sector, charities and the Big 4 accountancy firms achieving preferred supplier status with many clients
*From the 2 offices based in Yorkshire, Edwards & Pearce successfully recruit for not only local, regional and national clients but has also undertaken and filled international assignments.
*It is the policy of Edwards & Pearce to provide equal employment opportunity to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, or any other characteristic protected by law
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