About the roleAs a warehouseoperative you will be providing customer service support and smooth day-to-dayfunctioning of the department and a consistent experience for staff andvisitors.Tell me more, tell me more…Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:You can also ask our friendlyrecruitment team for any questions you may have about the role, between 09.00amtill 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours)Location: Hatfield Business Park, Hertfordshire AL109TWWorking Hours: 11:00am to 7:00pmContract Duration: 3+ MonthsRoles and Responsibilities:

• Provide basic customer service to visitors and staff to ensure a consistent and positive experience
• Perform routine tasks as directed by the Line Manager to meet deadlines
• Respond to ad-hoc requests from the Line Manager to maintain service continuity
• Escalate service issues promptly to ensure customer requirements are met
• Ensure the department meets SLA (Service Level Agreement) performance targets
• Maintain and improve customer satisfaction levels
• Understand and adhere to company policies and procedures
• Demonstrate relevant FACE behaviours (Friendly, Accountable, Customer-focused, Effective)

Other stuff we'repotentially looking for:

• Basic administrative skills
• Ability to follow simple work instructions
• Basic knowledge of Microsoft Operating Applications
• Good interpersonal, literacy, and numeracy skills
• Previous warehouse experience preferred
• Strong attention to detail and ability to work independently or as part of a team

What's in it for you? - Our client loves to reward theirpeople for doing a great job.

• This is 5 day per week onsite contract.
• A daily rate, in-scope IR35, of £ 12.67 (PAYE) OR £16.45 (via a Hays Approved Umbrella Company).

Next StepsOnce you've applied, one of ourfriendly recruitment consultants will give you a call and talk you through thescreening process. If your application is successful,you'll be involved in a live virtual interview with one of our client's hiringmanagers to get to know you better.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk