Job Title: Security Faults / Reactive EngineerSalary: £36,000 - £46,000 (depending on experience)OTE: Up to £55,000+Location: West London and surrounding areasBenefits: Company vehicle, excellent earning potential, and moreAre you an experienced Intruder Alarm Engineer looking for a new challenge? This is an exciting opportunity to join a thriving and expanding security systems provider working across West London and nearby areas.The RoleAs a Security Faults / Reactive Engineer, you'll be responsible for reactive maintenance, troubleshooting, and fault-finding across a range of Intruder Alarm systems. You'll also work on Access Control, CCTV, and Fire Alarm systems, providing a prompt and professional service to customers across the region.Key Responsibilities

• Carry out servicing and fault-finding on Intruder Alarm systems (conventional and wireless).
• Diagnose and repair faults efficiently and effectively.
• Support maintenance of Emergency Lighting, Access Control, and Door Entry systems.
• Work on IP and analogue CCTV systems, including basic networking.
• Maintain compliance with industry standards and NSI codes of practice.
• Communicate with customers in a clear and professional manner.

Skills and Experience

• Solid experience with Intruder Alarm systems is essential.
• Additional knowledge of Fire Alarms is advantageous.
• Familiarity with Dual Com monitoring and communication devices.
• Comfortable working with all major brands of security panels and app-based systems.
• Knowledge of NSI codes of practice and current industry standards.
• Full UK manual driving license is required.

Who You AreYou're likely based in or near West London and have strong technical abilities in Intruder Alarms and related systems. You're self-motivated, organised, and confident working independently in the field. Great communication and problem-solving skills are a must.What's in it for You?

• Competitive basic salary + generous on-call and commission structure (earnings up to 10%).
• Company vehicle, uniform, PPE, and tools provided.
• Up to 25 days' holiday + bank holidays + 1-day attendance bonus.
• Pension scheme.
• Private BUPA health & safety and employee assistance programme.
• Career progression opportunities with regular training.
• Staff referral scheme and recognition programmes.
• Company sick pay and social events.

Working Hours and Additional Info

• Standard hours: Monday to Friday, 8:30am - 5:00pm.
• On-call duty approx. 1 in 9 weeks (additional payment applies).
• Some work at height using ladders may be required.
• Travel across West London and surrounding areas.
• NSSA Security Screening required.