Purpose of the role

At Heidelberg Materials, the Logistics Coordinator role is an "on-the-day" based distribution role that involves distributing and assigning work to our pre-assigned truck fleet. The purpose of this role is to assign the workload in the most economical and efficient sense to get the most value out of our transport fleet. As an allocator you will be a point of contact for our drivers, weighbridges, sales teams, customers and hauliers to make sure the on the day processes are seamless.

Our customer service is our top priority. Within the allocating role you will be working towards ensuring trucks and deliveries are kept to time; being aware of late loads and feeding back to our asphalt teams and customers to ensure we maintain our high standards of service. Previous roles in customer service, distribution roles and dealing with on the day service will be highly beneficial for this role.

While utilising our trucks to maximise their performance for Heidelberg and earnings for the haulier, we are looking for an individual who would be methodical and questioning in their thought process. In our journey for net zero we are looking to minimise our empty mileage and wasted journeys and the ideal candidate would have this mentality.

We are looking for a candidate that is fast and flexible, quick to rise to a challenge and able to cope in a very fluid and rapidly changing environment. The allocator role comes with natural progression for those looking at career development.

Key Accountabilities

An Aggregates Logistics Coordinator working in a fast-paced, dynamic environment must possess the following key characteristics:

Agility and Adaptability:

• Ability to adjust quickly to changing schedules, priorities, and unexpected challenges such as weather disruptions or equipment issues.

Strong Multitasking Skills:

• Effectively managing multiple deliveries, orders, and communication channels simultaneously without compromising accuracy.

Quick Decision-Making:

• Making informed decisions under pressure to ensure seamless operations and avoid delays.

Effective Communication:

• Clear and concise communication with drivers, suppliers, and clients to resolve issues and coordinate last-minute changes.

Problem-Solving Under Pressure:

• Ability to troubleshoot logistical problems (e.g., route changes, vehicle breakdowns, or material shortages) rapidly and efficiently.

Proactive Planning:

• Anticipating potential issues and implementing contingency plans to minimize disruption.

Resilience and Composure:

• Staying calm and focused in high-pressure situations while maintaining a positive attitude.

Team Collaboration:

• Working seamlessly with dispatch, drivers, project managers, and site supervisors to ensure alignment and effective execution.

Technological Savvy:

• Proficient in using logistics software, GPS systems, and other tools to track and optimize deliveries in real-time.

Customer-Focused Mindset:

• Ensuring that client needs are met promptly, maintaining high service standards despite dynamic conditions.

• These traits enable the coordinator to excel in a demanding, high-speed environment while keeping operations efficient and reliable.

Core objectives

Efficient Delivery Coordination:

• Ensuring materials are delivered on time and in the right quantities to meet customer or project requirements.

Dynamic Problem-Solving:

• Addressing and resolving logistical issues such as delays, route changes, or equipment breakdowns in real-time.

Maximizing Operational Efficiency:

• Optimizing loads, routes, and schedules to minimize costs while maintaining service quality.

Real-Time Communication:

• Acting as the central point of contact between drivers, suppliers, and clients to manage last-minute changes and ensure smooth operations.

Maintaining Compliance:

• Ensuring all transport operations adhere to safety, legal, and environmental standards.

Supporting Business Goals:

• Contributing to customer satisfaction, project success, and operational profitability by maintaining a reliable supply chain.

• This role is vital for ensuring that the supply chain runs smoothly despite constant changes and high demand, ultimately supporting construction and infrastructure projects.

Education/Qualification

• Good level of English & Maths.

• Excellent knowledge of SAP, Syncrotess systems and standard office packages.

• Good communication and cognitive skills with the ability to negotiate at all levels.

• Will also ideally have experience of working within a large company environment and achieving targets.

What's on Offer

Salary: Up to £31,000pa Dependent on experience

* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover