Resident Lift/Escalator Service Engineer - Dartford, Kent

Location: Client-based, Dartford, Kent

Role Overview

Are you ready to join a truly international, talent-driven company that prioritises Safety, Ethics, Quality, Innovation, and Employee Opportunity?

Otis are seeking an experienced Engineer to become part of our South East team. As a skilled Engineer, you'll be stationed at a high-profile, prestigious client site in Dartford, where you'll manage and maintain a portfolio of lift and escalator units. This role demands a high degree of responsibility and ownership at a busy, customer-facing retail location.

A Day in the Life:

* Perform maintenance and service visits for 100% of the 62 lift and escalator units on site.

* Manage the portfolio of units within your designated geographical area/territory.

* Respond swiftly to breakdowns, aiming for a first-time fix.

* Carry out minor repairs to ensure continuous operation.

* Build and maintain a strong working relationship with the customer by liaising daily and meeting contractual obligations/KPIs.

* Attend monthly review meetings on-site with your Service Area Manager and the customer to discuss operational success and necessary actions.

* Collaborate closely with Insurance Inspectors, assisting with inspections and addressing defects promptly.

What You Need to Succeed:

* NVQ Level 3 in lift/escalator service, maintenance, or repairs, or significant experience in the field.

* In-depth knowledge of various brands of equipment.

* Flexibility is key, as weekend work, overtime, and occasional night shifts may be required.

* Ability to work independently and as part of a team.

* A valid driver's license.

* Strong skills in electricity and electrical engineering.

* Commitment to safety as a top priority.

* Strong communication skills and adaptability.

* Comfort with using electronic and digital tools.

What's In It For You?

* A long-term employment contract with the global market leader in a stable industry.

* The opportunity to take pride and ownership in maintaining a high-profile site's portfolio.

* A fantastic salary package, including a company van, a great pension scheme, and 25 days of holiday per year.

* Intensive training in technology, processes, and soft skills within the UK's only specific engineer training centre, with opportunities to exchange ideas with experienced colleagues.

* Modern, high-quality work attire, your own tools, company van and all technological devices to undertake the role.

* A strong focus on health and safety with regular training and an employee support program.

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Ready to take the next step in your career? Apply today and help us build what's next