Team Development Manager

Colchester, Essex

£26,000 - £28,000 per annum (DOE) + Uncapped 10% Commission Override

Are you a people-focused leader with a passion for developing talent and driving performance?

Pin Point Recruitment is proud to be partnering with a leading national property services provider as they continue to expand their modern, digital-first contact centre operations. We're currently recruiting for an enthusiastic and ambitious Team Development Manager to join their fast-growing Colchester team.

This is a fantastic opportunity for someone with experience in management from any sector, whether that's retail, hospitality, customer service, estate agency, or beyond. To transition into a dynamic leadership role focused on team development, mentoring, and performance management.

You'll lead and inspire a team of up to 10 sales agents in a high-energy, customer-focused contact centre. This role is all about supporting individuals to reach their full potential, building a high-performing culture, and contributing to wider business success through strong leadership.

Team Development Manager Key Responsibilities:

* Coach, mentor, and develop your team to achieve sales targets and exceed KPIs

* Create a positive, performance-driven culture where people feel supported and accountable

* Deliver training and 1-to-1 coaching tailored to individual development needs

* Lead regular team meetings, reviews, and performance catch-ups

* Ensure high standards of customer service and compliance are maintained

* Take a key role in onboarding and nurturing new team members

* Collaborate with stakeholders across regional branches to align team strategy with business goals

* Adapt to evolving processes as the business integrates AI technology and digital tools

Team Development Manager Working Hours:

* Monday to Friday: Shifts between 9am-6pm and 11am-8pm

* 1 in 3 Saturdays (with a day off in lieu)

Team Development Manager Skills Required:

* Proven experience in a leadership or management role (from any industry)

* Commercially minded

* Ability to drive performance in a target-based environment

* Strong communication and interpersonal skills

* A natural coach and mentor who enjoys seeing others succeed

* Results-focused, commercially aware, and passionate about continuous improvement

* Confident decision-maker with a proactive and can-do mindset

* Comfortable working in a fast-paced, digitally-led environment

What's In It For You?

* Uncapped 10% commission override based on team performance

* Regular team days out, social events, company functions, and even trips abroad

* Clear, structured career progression within a national business

* Comprehensive induction and ongoing coaching from experienced leaders

* Work in a modern, tech-driven environment with the latest tools and systems

* Join a business investing in AI and future-ready technology

* Be part of a people-first company culture that recognises and rewards success

If you're ready to make a meaningful impact, help others thrive, and grow your own career in the process, we'd love to hear from you.

Apply now to become our next Team Development Manager and take your leadership journey to the next level