About the Role

We are seeking an experienced professional to join our busy exports/shipping department. s.

Key Responsibilities

• Input shipment information into the bespoke operational database.
• Calculate and verify sea freight and delivery charges.
• Liaise with local offices and overseas agents to confirm operational details.
• Ensure all customs, insurance, and contract documentation is accurate and received on time.
• Coordinate delivery arrangements with agents and provide necessary paperwork.
• Communicate relevant details to overseas agents and local offices.
• Maintain accurate records in the operational system.
• Create sales invoices and approve purchase invoices for payment.
• Monitor payments to suppliers and update customs procedures as needed.
• Track changes in freight rates and exchange rates, updating pricing accordingly.
• Keep the operational system updated with changes to pricing, transit times, and involved companies.

Ideal Candidate

• Minimum 2 years’ experience in a similar role within an exports/shipping department.
• Strong knowledge of database systems and Microsoft Office (Outlook, Excel, Word).
• Proven ability to work in a dynamic, service-driven team environment.
• Excellent communication skills and a commitment to customer satisfaction.
• High attention to detail with strong administrative and quotation skills.
• IT literacy is essential.