Property Manager

Location: Luton

Reporting to: Team Leader / Assistant Manager

Salary: £26,000 basic + commission (OTE £30,000)

Working Hours & Benefits

• Monday to Friday, 8:45am – 5:00pm
• 1 hour lunch break
• Onsite parking
• 10% commission on additional income (renewals & contractor commission)

Requirements

• Full UK driving licence
• Own vehicle (essential)

Role Overview

We are seeking an experienced, organised, and customer-focused Property Manager to join our Luton team.

You will support the Assistant Lettings Manager and Area Manager across all aspects of property management, including maintenance coordination, renewals, compliance, inspections, and customer support, while working towards both personal and branch targets. Ideally, experience using property management platforms such as Fixflo and PayProp would be an advantage

Key Responsibilities

• Deliver exceptional customer service to landlords, tenants, applicants, and contractors
• Answer calls, manage enquiries, and respond to voicemails promptly
• Register applicants and arrange property viewings
• Prepare tenancy renewals and associated documentation
• Manage check-ins, check-outs, inspections, and deposit returns
• Handle day-to-day maintenance issues and liaise with landlords regarding larger works
• Process compliance requirements and deal with utility-related queries
• Onboard and manage contractors
• Book rental valuations and arrange property boards
• Upsell relevant products and services where appropriate
• Support the wider lettings team and assist with training when required

Skills & Experience

• Strong communication and customer service skills
• Minimum of 1 year’s Property Management experience
• High attention to detail with good numeracy skills
• Well organised with the ability to manage a busy workload
• Reliable, punctual, and able to work independently and as part of a team
• Ideally, experience using property management platforms such as Fixflo and PayProp would be an advantage

What’s Next?

Hit apply and we will be in touch shortly.

If you are exploring opportunities within the property sector but this role isn’t quite right, we specialise in property recruitment and can approach local agents on your behalf to find the right position for you.