Our client, a freight forwarder is looking for an Export Documentation Clerk to join their office in Basildon.

MAIN RESPONSIBILITIES
• Create and manage export documentation to ensure compliance/deadlines
• Coordinate with all stakeholders to ensure smooth export process
• Maintain good communication with colleagues, shipping companies, clients and partners to ensure all are updated on the shipment status.
• Maintain detailed records of all transactions within Boxtop.
• Ensure pre-advice is sent to overseas partner in good time.
• Assisting Colleagues during staff absences / holidays.

Key KPI'S: Measure of Success
• React promptly and proactively to colleague/client/partner requests. No complaints.
• Ensure deadlines are met - No delayed shipments
• Effective communication so colleague/client/partner are not chasing for info - No complaints.
• Maintain files to ensure all information is filed/recorded within Boxtop - No misplaced information
• Achieve operational standards

OTHER REQUIREMENTS
• General - Comply with the Company Health & Safety policy and procedures and any other tasks deemed necessary by the management team
• Any other duties that the company may reasonably ask you to perform which are within your expertise and skill sets