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Date Added: Thu 09/05/2024

Customer Service Advisor

Wood Walton, PE28, UK
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Company: CITY GROUP RECRUITMENT

Job Type: Permanent, Full Time

Salary: £27000 - £30000/annum

Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience.

Location: Woodwalton

Salary: £27,000-£30,000

* Processing Customer Orders

* Handling customer queries & complaints

* Calling customers to discuss requirements and needs.

* Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates.

* Maintain customer relationships and identify opportunities

* Detailed reports for customers

* HMRC Documents paperwork

* General adhoc admin, including paperwork following audit / ISO procedure

* Updating data for FX Rates on customers

* Other duties as assigned Minimum Educational Qualifications:

* Maths and English GCSE equivalent Preferred

Experience:

* Sage 200c advantageous

* Microsoft Office
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