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DATE ADDED: Wed 30/10/2019

Customer Insurance Partner

Portsmouth, UK

JOB TYPE: Permanent

SALARY: £16000 - £18000/annum

Customer Service Partner

Salary: £16,000 increasing to £18,000 after 6 months

Hours: 37.5 hours per week, shifts between the following hours:

Monday 8am-8pm
Tuesday to Friday 8am-6pm
Saturday 10am-2pm (1 in 3)Location: Portsmouth

The Company

The company are an innovative and entrepreneurial group of companies specialising in Motor Insurance Services who are an Investors in People Gold Champion organisation.

The Job Role

Making and receiving customer service and sales calls in line (NO COLD CALLING)
Dealing with customer emails
Customer complaints handling
Reviewing and actioning insurer reports
Contribute to the achievement of team and business targetsThe Successful Applicant

Essential Skills:

Great communication skills and telephone manor
Good administrative skills and competent in the use of word and outlook
Exceptional customer services skills
Be able to work effectively as part of a team and to team targets
Adapt when required to work on your own initiative
Be driven by results and accuracy of workDesirable Skills:

Experience of working in a contact centre or customer service environment
Basic knowledge of insurance products and principlesWhat's on Offer

22 days annual leave plus bank holidays
Canteen and free on-site gym
5% pension contribution scheme
Healthcare benefits
Life assurance
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more
Role: Customer Insurance Partner
Job Type: Permanent
Location: Portsmouth, Hampshire,

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