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Date Added: Fri 24/09/2021

Customer Service Advisor

South Yorkshire, UK
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Company: GI GROUP

Job Type: Permanent, FullTime

Salary: £9.63 - £10.63/hour

Gi Group are working on behalf of a well-known retailer who have an exciting opportunity for several Customer services advisors to join their home department on a permanent basis. Based at their Contact Centre in Armthorpe, Doncaster; This is a unique customer service role as there are no sales targets; you'll purely be measured on service you deliver so you can focus entirely on giving truly outstanding customer service. Their contact centre has doubled in size and with future expansion on the horizon t has never been a more exciting time to join.

Benefits;
* Bonus Scheme
* Pension Scheme
* ShareSave Scheme
* Life Assurance
* Staff Discount
* On-site Nursery

Working times;
shifts will be 4 on 4 off (weekends are paid at a £1 premium ph.)
10am - 8pm
12pm - 10pm
1pm - 11pm
(33.25 hours per week on an 8 week rotation)

During peak trading periods you will be required to complete an additional 4 hours work 20 weeks of the year.
Salary £9.63 an hour and additional £1 at the weekend

Training;
The ideal candidate will have experience in a role Customer Service and happy to work in a contact centre environment. Don't worry, you don't need to have worked in a call centre before - we are looking for people who Take responsibility & ownership to follow up and resolve queries. Above all provide exceptional customer service at all times.

You will be provided with 3 weeks of in-depth, full time paid training to ensure you know everything you need to know to resolve our customer enquiries.

Start Date 29th September 2021

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website
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