Contract Customer Services Manager - Horfield Leisure Centre - Horfield, Bristol

Job Type: Full Time

Will include multi-site responsibilities and travel across Bristol

Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week.

The successful candidate will be responsible for driving exceptional customer service standards, delivering key performance results and supporting the development of the teams across the contract.

We need a Contract Customer Service Manager who will...

• Manage the day-to-day operations ensuring that the highest levels of customer service and safety are achieved across the contract
• Be highly motivated, enthusiastic and have a can do attitude
• Be both a role model for the customer service teams and make the centres a fun and friendly environment for both colleagues and customers alike
• Have excellent communication skills and be confident in using computers
• Be able to work under your own initiative
• Be able to manage stock control systems and retail products across the contract

You will be required to workdays, evenings and weekends. Full training will be given on the centre’s systems.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

If this sounds like you, we’d love you to get in touch. Simply email your CV and covering letter by clicking 'Apply'.